This Department is one of the top 09 departments of SUFFAH headed by Supreme Director General (Contact) who operates from Supreme Directorate General (Contact) and is supported by Supreme Division of Staff (Contact). It fulfils its following responsibilities under the slogan:

“OUR DOOR IS ALWAYS OPEN AND HEART IS ALWAYS LISTENING.”

It is responsible for connecting a SUFI (One registered with SUFFAH) or a new user with SUFFAH through any source of communication including website contact form, email, WhatsApp, live chat, Call, visit, meeting or hard correspondence etc. This connection may be from SUFI to SUFFAH or SUFFAH to SUFI.